Telephone systems, both traditional and VOIP systems, are available from Test Valley Communications. Many years of experience enable us to advise on the system you need now and will need for your future plans.
CTI Computer Telephony Integration
Once your new or existing telephone system has been installed the next important priority is to determine the best billing system. Test Valley Communications are experts at reducing your bill through Least Cost Routing plans and VOIP systems.
You may be thinking about upgrading or changing your telephone systems. You may need more capacity or you may simply be looking to reduce your bill. It can be very confusing with the vast range of systems out there to work out what can do the job well for you and at what price.Telephone Systems
So often we are asked by our clients why they need to upgrade their telephone systems or what the benefits are of upgrading or changing to a new telephone system. There has to be tangible and quantifiable benefits to justify telephone systems upgrades and here at Test Valley Communications we know exactly what they are and why they are so valuable to your business or organisation.
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A few of the significant but obvious benefits include a reduction in telephone call charges and reduction in maintenance charges. But that is really only the tip of the iceberg! There are many other benefits too in terms of flexibility to be able to link your new system to a customer relationship managament (CRM) system that will enable you to follow up on sales or service calls smoothly and efficiently, or respond promptly and correctly to callers.
Voice over IP Systems (VOIP) telephone systems bring a whole new dimension to staying in touch. You can call site wide for free or set up home workers to work from home as if they were in the office. It would be far better to let a suspected case of early swine flu stay at home than have them come in and wipe out the entire staff for a couple of weeks! Or of course it may be that you are a senior manager and you may wish to work from anywhere in the world but have the facilities of your own office phone and voice mail and CRM system.
Reduction in office space and overhead costs with by the extra use of homeworkers is but one example. Being able to monitor and log the call rates of telemarketing staff, or installing a new extension at an exhibition for a week are other examples of just how powerful and flexible the latest telephone systems are. You can pick up your voice mail anywhere in the world from your blackberry, iPhone or PC. With a soft phone your laptop can even be your complete mobile office.
As an independent reseller Test Valley Communications can remain impartial and we offer our customers the solution that meets their exact needs. We have formed strategic alliances with key companies in the telecommunications arena, thus enabling us to offer the customer a ‘one-stop-solution’ for all of their communications requirements, whether they be a start up or an organisation with several remote sites.
Above all we operate on a consultative approach to your telephone system requirements – not an over-enthused, under-qualified sales person labelled a consultant, but genuine, very knowledgeable and experienced consulting staff, who can advise you on the best systems available to save or make you the most money.
Our recommendations are based on your needs, not on the flavour of the month system. Our sales staff are trained in engineering and our engineers are trained in marketing so you will always be getting the very best of both when you and your telephone system are looked after by us. Before and after your new telephone system is installed.
Contact us now to find out just what a new telephone system can do for you.
